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Solving the problem with payment for services by Visa Mastercard (EuPlatesc)

Solving the problem with payment for services by Visa Mastercard (EuPlatesc)
13 Jan 2021

Dear customers, if you pay for services on our website with a Moldindcombank card using the Visa Mastercard (EuPlatesc) method, and the payment does not go through, the reason lies in the peculiarities of the updated card security system.

To solve the problem, call Moldindcombank card support +373 22 548 940 and ask to disable the 3D-Secure security protocol for a while while the order is being paid. So far, this is the only solution for those who want to pay for orders using Visa Mastercard (EuPlatesc).

This problem occurs only with Moldindcombank cards, payments from cards of other banks are carried out in normal mode.

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