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What to do if USPS reports that the package has been delivered but is not in stock

28 Oct 2019

It is impossible to completely eliminate this, especially in the pre-holiday period, when all delivery services are overloaded. Since complaints about USPS are only accepted from the direct owner of the package, you will need to take the following steps:

1. Write a complaint about your package on the USPS website. As a rule, this is enough for the parcel to be found and be in our warehouse, in our reliable hands, from where we will deliver it to you.

2. If you want to speed up the process, you can call your local post office at the number in the USA (302) 994-5029 and find out the details of the situation.

3. For greater certainty, you can request USPS GPS scan delivery report service and receive a report on exactly where the courier left the parcel, which is marked as delivered.

Of course, it is ideal that such situations do not happen with your premises, but if force majeure has happened, let you have a clear instruction for action. Have a nice shopping!


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