044 390 64 65 10:00 - 19:00 Customer Support will work from 10:00
044 390 64 65 10:00 - 19:00

Begin with search! Enter the request needed, for example «purchase» or «return»

My first time on the website

What services do you provide?
BayShop is the intermediary service for the purchases in online shops of the USA. We solve all the issues with the seller instead of you, offer an extensive catalog of online shops, also we propose the additional services at the warehouse. Use our warehouse address in the USA to make purchases on your own. BayShop services open the access to the internet stores, that don’t ship products to Moldova.
How to register on the website?
To register on BayShop website, press “Registration” in the upper right corner of the first page of the site. You will be proposed to sign in by using social network account or by registering in our system. Enter your e-mail, tick “I accept the Terms of Agreement", having read it previously, and press “Registration”.
What guarantees do you provide?
Not to doubt about the reliability of our service:
  • Insure the parcel
  • Order the products checking in the warehouse
  • Order 8 product photos
  • Track the parcel path by the tracking number
Is it possible to calculate the full cost of my purchase beforehand?

The complete cost of the purchase with BayShop can be calculated, using the following formula:

product price + shipping by the seller's country + our commission + shipping to Moldova

Use the Сalculator for the approximate calculations.

Why goods are cheaper than goods from the regular stores?
Customs duties, shops commissions, premise rent, wage for employees, other financial expenses and the artificial cost increase bid up prices at regular stores in Moldova. Accordingly, you buy goods in online stores at more acceptable prices.
Where is it more advantageous to buy?
eBay will allow you to spend far less money to buy goods, or to find a truly rare product. Also, not so expensive products are available in any online shop or auction. Products in the specialized stores are designed for the purchase of more expensive goods of the narrow spectrum.
Why do I need the intermediary?
BayShop will communicate with sellers instead of you, will solve all the issues, related to your purchase delivery, and will monitor the shipping process. Our shipping cost is cheaper than one, indicated by sellers. Sometimes the sellers don’t ship to Moldova at all, so you got the opportunity to buy the desired products anyway.
What is eBay?
eBay offers a wide range of various products. This service gives you the possibility to buy goods at a set price or to participate in an auction. eBay has been working for 20 years with a lot of customers, who trust the service quality.
How to specify my delivery address?
  • Access “My Profile”, My personal data section (the upper right corner of the first page of the website).
  • Press “Add the address” at the top of the page.
  • Fill in the necessary fields and press “Save”.
  • You can add several addresses.
  • If you received at least one parcel at the address, you can’t delete/change it.
How will I communicate with the seller?
You can learn everything about the products by asking BayShop staff about them. Please, write your questions and the product number via Internal mail, and we will contact the seller instead of you.
How can I contact Customer Support?
  • Contact us via Internal mail
  • Or call the number 022999321, 079888321, 068999321
  • Or send us the message in skype - bayshopcom
  • Or send us the message on Facebook
Please, choose only one way of contacting us. Duplicating messages will slow down our response.
How to use the Internal mail?
  • Access “My Profile”, Internal mail section (the bottom right corner of the first page of the site).
  • Press Write a message to contact us.
  • Fill in the relevant fields: the message subject; the country you order from, the category - orders, parcels, personal; your message; order ID.
  • Attach photos, if necessary, indicate the matter urgency.
  • Press “Send” and we’ll reply to you as soon as possible.

The messages are marked as follows:

  • After your sending a new message, it will receive the status of “no answer” ( ), wait for it.
  • It can return to you either with status ( ), or with ( ), indicating the reasons.
  • If our answer satisfied you, the letter will get the status “closed” ( ). If not, the conversation can be continued, until you get answers to your questions.
  • If you wrote the letter, it will be marked with ( ).
If you received the letter from the administration or moderators, it will be marked with ( ), and then it will get the status ( ).
How to change the password from my account?
  • Access “My Profile”, My personal data section (the upper right corner of the first page of the site).
  • In the center of the page you’ll see “Change password”.
  • Fill in the necessary fields and press “Save” at the bottom of the page.
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